Failover. Noun. (technology) capability to automatically switch to a redundant backup system if the primary system fails, esp. to provide very reliable service on a computer system or network. (dictionary)
I think some amount of people are totally lack at communication, I consider myself one of them. Really. I have some skill and feels the mastery feeling about them, I have many things to do and considerably feel at ease. But, when come to a manageable communication, I feel a sense of stupidity. Sometimes, I even scary and wanna stay in bedroom all day. But wait, just sometimes.
a cynicist (I mean a researcher) say about communication: All communication fails, except by accident. And really, Thanks a Lot Professor Wiio. You shed me light:
1. If communication seems to succeed in the intended way, there’s a misunderstanding
Well, I’m a bit embarassed to tell you. It took me 3 times of client interview about a functional in a program we build. I thought I were fully understand since the first meeting to the second. Until a colleague ask me to make sure, I was fully ashamed. Laugh if you want. It’s my fault. I failed to interpret the words. Words are really prone to misunderstanding
2. If a message can be interpreted in several ways, it will be interpreted in a manner that maximizes the damage
How worse the damage depends on an interpretation you could not have imagined when you formulated your message. So, imagine the worst interpretation would help.
3. There is always someone who knows better than you what you meant with your message
It emphasizes, when you have a very important talk, bring with you a company. I would never let me alone face the client in a user requirement (interview about functionality of a software). Never. It’s lethal.
4. In mass communication, the important thing is not how things are but how they seem to be
“It is however more and more important: mass communication creates a world of its own, and people orient themselves in that virtual world rather than the real one. After all, reality is boring.” Professor, true.
5. The more important the situation is, the more probably you forget an essential thing that you remembered a moment ago
During an interview, I thought about recording what we talked. Listen it several times, clarify every point stated, evaluate, clarify. And considering the worst interpretation, too.
6. Korpela’s First Corollary: If nobody barks at you, your message did not get through
This corollary ensure me that barks don’t mean something negative. If your students barks at you, it means they care about what you talk. Of course when there’s positive respond, it also means they care. Just beware of dispresence of responses.
7. Korpela’s Second Corollary: Search for information fails, except by accident
This is a note for me, I need to be flexible and flightly when searching information. When you think X is the main concern, it might Y that should be concerned rather than X. And store a pointer to every information that found. That said.
8. The Pedagogic Corollary: Give the student a chance to realize he misunderstood it all
A humble lecturer, he made me write in front of the class about what we discuss. Then I realized, I didn’t grasp his explanation well. Though he delivered it best way.
Conclusion: I need a failover mechanism to respond communication failure.
{Marlisa Sigita} 